Responsible Gaming

Cashed Casino is committed to promoting safer gambling and helping players keep gambling as an enjoyable form of entertainment. Gambling should never be treated as a way to make money, solve financial problems or recover losses. Please read this information before playing and make choices that suit your circumstances.

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Gamble for entertainment

Gambling involves risk, and outcomes are determined by chance. No strategy can guarantee a win, and previous results do not predict future results. Before you play, decide how much money and time you are comfortable spending. Treat that amount as an entertainment expense, similar to the cost of another leisure activity. Only gamble with money you can afford to lose after essential living costs and financial commitments have been covered.

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Players in Australia must meet the applicable legal age requirement and comply with all relevant laws. You should only use an account that belongs to you, provide accurate information when requested and follow the account rules that apply to your play. Gambling while affected by alcohol, drugs, strong emotions, stress or tiredness can make it harder to make careful decisions.

Set a spending budget before you begin and do not increase it because you are losing.
Set a time limit and take regular breaks away from the screen.
Never chase losses or borrow money to gamble.
Keep gambling separate from money needed for rent, bills, food, savings or other responsibilities.
Do not rely on gambling as an income source or financial solution.
Avoid gambling when you are upset, under pressure or not thinking clearly.
Keep your account details private and do not allow other people to gamble using your account.

Winning can also lead to increased spending or longer sessions. If you have reached the budget or time limit you set, stop playing regardless of whether you are ahead or behind. A win is not a reason to raise your limits, and a loss is not a reason to continue. Gambling should remain a choice made within your personal budget, rather than a response to financial pressure or emotional circumstances.

Tools to help you stay in control

Planning your gambling in advance can help you maintain control. Cashed Casino may make safer gambling features available through the account or support process. Depending on the feature, these controls may help you manage deposits, spending, playing time or access to your account. Availability, conditions and activation periods may vary, so review the information shown in your account and any applicable terms.

Personal limits

Consider setting a deposit or spending limit before you play. Choose an amount that reflects your budget, not an amount based on the result of your last session. You may also find it useful to set a session reminder, decide when you will stop and record how much time and money you spend. Limits are most effective when they are set before gambling begins and respected throughout your session.

Time-outs and breaks

If gambling is taking more time than planned, take a temporary break. A time-out can create space to review your habits and consider whether gambling is still suitable for you. During a break, avoid opening another account or using another gambling service to continue playing. Returning to gambling should be a considered decision, not an automatic response to boredom, stress or losses.

Self-exclusion

Self-exclusion is a stronger restriction intended for people who want to stop gambling for a set period or longer. If you request self-exclusion, follow the instructions provided and do not attempt to bypass the restriction. You may also wish to ask trusted people to support your decision and use device or payment controls where appropriate. If you believe you need a permanent change, seek independent advice before considering any return to gambling.

Reviewing your gambling

Review your gambling regularly and be honest about its effect on your budget, relationships and daily routine. Keep track of deposits, withdrawals, sessions and the time spent playing. Looking at this information can help you notice patterns that may otherwise be easy to overlook. If you are unsure which control is right for you, use the available website or account support channel to ask about the options that may apply.

Recognising signs of gambling harm

Gambling harm can affect finances, relationships, work, study, health and emotional wellbeing. It can develop gradually, and a person may not recognise the change until problems have become serious. Consider your gambling honestly and pay attention to changes in your behaviour or circumstances.

Spending more money or time gambling than you intended.
Trying to win back money you have lost.
Increasing your bets or deposits to feel the same excitement.
Feeling restless, irritable or anxious when you cannot gamble.
Hiding gambling activity, losses or account statements from family or friends.
Borrowing money, selling possessions or missing payments to fund gambling.
Using money set aside for essentials, savings or other people.
Losing sleep, missing work or study, or neglecting personal responsibilities.
Arguing with people close to you because of gambling.
Feeling guilt, shame, hopelessness or distress after gambling.
Trying to stop or cut back but being unable to do so.

One or more of these signs may indicate that gambling is no longer staying within safe limits. You do not need to wait for a crisis before asking for help. Stop gambling, protect access to your money where possible and speak with someone you trust. Independent gambling support services in Australia can offer confidential information, counselling and practical guidance for players, families and affected people.

If gambling has contributed to immediate financial, personal or emotional danger, seek urgent assistance through appropriate emergency or crisis services in your area. If you are thinking about harming yourself, contact emergency services or a crisis support service immediately. Your safety is more important than gambling or any financial loss.

If you are worried about someone else

If you are concerned about another person, approach them calmly and without judgement. Explain what you have noticed, encourage them to seek professional support and avoid giving them money to continue gambling or repay gambling debts. Protect your own finances and wellbeing, and seek advice for affected family members or friends as well. You cannot control another person's gambling, but you can set appropriate boundaries and encourage them to access help.

Support, privacy and our approach

You can ask for help with safer gambling at any time. Start by using the available account or website support channel to ask about limits, time-outs, self-exclusion or restricting access. You can also speak with a qualified, independent gambling support provider in Australia. Official government and community health websites can help you locate current services in your state or territory.

Cashed Casino may use account checks, safer gambling interactions and other responsible gambling processes to help identify potential harm and meet applicable requirements. We may ask questions about gambling activity or offer information about available controls. These checks are intended to support safer play and do not guarantee that gambling-related harm will be prevented. Players should continue to monitor their own gambling and ask for assistance whenever needed.

Information provided for responsible gambling purposes should be handled in accordance with the applicable privacy information. We will not ask you to continue gambling in order to recover losses, and safer gambling requests should be considered seriously. Account access may be restricted, suspended or closed where required by law, our policies or a player's safer gambling request.

If you choose to use a limit, time-out or self-exclusion feature, read the instructions carefully and make sure you understand when the control begins, what activity it covers and how long it applies. Do not try to avoid a restriction by creating another account or using another person's account. Tell trusted people about your decision if doing so would help you remain accountable.

Please remember that responsibility for gambling decisions is shared between the player and the operator, but no website can remove the risks associated with gambling. Make a plan before you play, use the controls available to you and ask for help early if gambling stops feeling enjoyable or manageable. Gambling should be one optional form of entertainment, not a priority over your health, relationships, work, study or financial commitments.